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Write to us directly. We respond within 24 hours (business days).
Exchange ideas with other users, share tips and get early access to new features.
Join group →Step-by-step guides for all 32 features — from installation to the setup wizard.
Open documentation →See planned features, vote on them and submit your own suggestions.
View Roadmap →Download the ZIP file and install it via WordPress → Plugins → Add New → Upload Plugin.
Go to Consenta → License and enter your license key. No license yet? Use the trial key for 7 days free.
Use the Setup Wizard (Consenta → Wizard) or configure consent settings manually under Consenta → Settings.
Open the dashboard (Consenta → Dashboard) and review Cookies, Scripts, Domains, Consent-Logs and more.
Ensure you are using PHP 7.4 or newer. The plugin also requires standard WordPress functions (ABSPATH defined). Download the latest version of the plugin.
Check: (1) Is the license active? (2) Is tracking enabled in settings? (3) Is the frontend script loaded (page source → tracker-pro.js)? (4) Are there JavaScript errors in the browser console?
Check: (1) Is v2.3.3 or newer installed on the remote site? (2) Does the API token match? (3) Is the remote site reachable (not behind a firewall or basic auth)? (4) Is the timeout value in PHP configuration sufficient?
Each trial key can only be used once per WordPress installation. If you want to try the key on a different installation, you need to enter the key there for the first time.
This was a known bug in v2.3.3 and earlier. Update to v2.3.4 — the dark mode toggle now correctly reads the data-dm attribute from the HTML element.